freeshoplebanon.com (from here on referred to as ‘we’, ‘our’, ‘us’) is committed to protecting the privacy of every one of our customers.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
How do we use your information?
We only use your information to carry out your order and send you specially selected emails about deals that we think will interest you. We don’t sell your information to any third-party organizations and only share it with our trusted partners who help make your experience on FreeShop what it is. It is our responsibility to protect your personal information from unauthorized access by third parties. The details collected from you do not include your credit card details.
Please note that any credit card details collected from you will not be stored, sold, leased, rented or shared to any third parties. This information is not even available to our staff, even if we wanted access to it. In addition, your credit card transaction is managed by trusted, certified and legally authorized partners that ensure your credit card information is always secure during every transaction.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site. Users are able to change their personal information by logging in to their account,
Personal Information we require
All our registered users are asked to provide us with the following personal details:
Full Name
Email address
Contact Number
Billing Address
Shipping Address(es)
Name/ Date of birth/ Gender of Child/ Children (if applicable)
We also store all personal details provided to us by non-registered users and use it in the same way we use the information provided to us by registered users.
Other information we might collect
FreeShop and our third-party partners, for example advertisers and content providers, may also collect statistical information about you while you use our site. Statistical information that we gather may include where a user is and, on the Internet, (e.g., the URL that they last came from, the computer’s IP address and the domain types like .com and .ae that the user uses), browser type, which language content is being viewed in, the country and telephone area code where the computer is located, the pages of our website that were viewed during the visit, the advertisements that were clicked on and any search terms that were entered on our website. We do not use this information to identify you personally and we may collect it even if you are not a registered FreeShop user.
We also save all chats and email contact that our customers have with FreeShop. This is for the purpose of quality control and the development of our services- but we may also collect additional personal data and information from your telephone calls and emails.
Cookies
Cookies are small text files that gather information about non- personally identifiable visitors to websites. IP and ULR addresses are gathered through the use of Cookies- as well as the date and time of a visit to our site. Cookies help customize your Internet experience, and are used on most commercial sites. They allow us to help bring you the offers, advertisements and features that are most relevant to you and allow you to save personal details on your browser, such as your password, which will be accessible next time you visit our site. You can adjust your browser to alert you when a website is trying to send you cookies and also to block all cookies whilst visiting our site. Blocking cookies will mean that you are only able to use FreeShop for the purpose of browsing and research rather than purchasing products. Through the use of cookies, we can track previous websites that our visitors and other users of the IP address have been to as well as the search terms entered by users. Cookies are used purely for the purpose of statistical analysis of traffic flows for the improvement of our website, and are never stored in a form in which individual users can be identified. Therefore, they are not used to collect personal information about you. The statistical data collected as a result of Cookies is not transferred to our third-party partners in a form that discloses any of your personal details in connection with them. Please be aware that our providers of advertising and content on our site may also use cookies to collect data about traffic flows themselves. We make sure that all our partners follow stringent security and privacy procedures.
Why we collect this information?
We collect this information so we can personalize your shopping experience and make sure you can easily find what you really want and need. We also use it to process your orders efficiently and accurately (i.e., we might have to call you to confirm an address), for statistical and survey purposes, to make sure you’re included when we consider making site changes and/or adding new product lines and ensure the web content advertisements appearing on your screen are specially tailored to your needs.
Who do we share your information with?
We share your personally identifiable information with the reputable third parties who help process your order, such as delivery and logistics teams and payment processing agencies. All of the third parties that work together with in processing your order have stringent confidentially and security measures and are committed to preventing the misuse of your personal information. We also reserve the right to share your personal details if we believe it is necessary to comply with the law, to protect the safety of FreeShop or the safety of our users or to protect FreeShop property rights.
We may share non-personally identifiable information, such as your URL or IP address with third party advertisers or third-party advertising companies. This information CANNOT be traced to your personal details.
Your Product Reviews
You can choose to add product reviews and you may be asked to contribute them after purchasing an item, this is an optional rather than obligatory part of being anFreeShop registered user. Your product reviews may be used in FreeShop marketing and/or promotional material and or that of the manufacturer of the reviewed product and/or any of our partner companies who we work with to serve customers. You have the right to have your review removed at any time, in this event you should send our customer service team your request by email. You have the option to submit reviews anonymously.
FreeShop Community
As with product reviews, your comments and contributions to the FreeShop community may be used by FreeShop in its marketing and/or promotional material as well as that of any of our featured brands, manufacturers or merchants. Your comments and contributions may also be used in the marketing/ promotional material of any of our partner companies with whom we work to serve customers. You have the option of contributing to theFreeShop community anonymously.
Information Security
The security of your personal details is of utmost importance to us and we employ stringent security measures to make sure that your details cannot be accessed by third parties who we do not already have a trusted relationship and agreement with. We comply with the Payment Card Industry Data Security Standards, which means we regularly assess the vulnerability of all our IP addresses to external interference and we use Secure Socket Layers (SSLs), which encrypt data when you log in or make a payment.
Your information, your rights
You have the right to view all and any part of the personally identifiable information we keep about you if you inform us of your request in writing. Just contact us at freeshop.lb@gmail.com and request us to provide you with all the personally identifiable information that we store about you. You also have the right to change all personally identifiable information that we keep on our records. See the following paragraph for more details.
Changing your personal information on FreeShop
Once you change or revise your personal information on FreeShop, we will only contact or refer to you by the newest information that you have provided. Because we make periodic back-ups of information, we may not be able to completely delete your former details, but we will not use them for any promotional and/or customer contact reasons.
To change or revise any of the personal information we hold about you, just drop us an email freeshop.lb@gmail.com
Conditions of Use
By joining and/or using FreeShop, you confirm that you do not consider the stated Privacy policies a breach of your rights. Please note that our Privacy Policy is periodically updated and that users are bound by the most recent update of the policy. It is therefore the customer/user’s responsibility to continue to check our Privacy Policy for updates. By registering in FreeShop account, you also confirm that you do not object to us contacting you via any of the contact details that you provided us with upon registration or after registration.
Contacting Us
If there is any questions regarding this privacy policy you may contact us using the information below:
Email:freeshop.lb@gmail.com
Phone: +96170376121
We will aim to respond to all emails within 48 hours or sooner. Thank you for your patience and understanding.